Capistrano Water Refunds Available

As the result of systematic billing errors, many water customers served by the City Water Company may have been over charged and could be entitled to receive refunds.  Miscalculation of water "allotments", bad billing software, and other errors arising from irregular meter reading dates push customers into higher rate tiers under the City's predatory water price formula -- resulting in over charges.

The City has kept this very quiet.  Check your past bills.  It is uncertain when these errors started, however, refunds have already been issued to some customers.  If you believe you have been over charged, contact Joe Tait at City Hall on (949) 493-1171.  In addition to being the town's "top law enforcement officer" and City Manager, it is rumored that Mr. Tait also runs the Water Department in his spare time.

CITY OF SAN JUAN CAPISTRANO
32400 Paseo Adelanto
San Juan Capistrano, CA 92675
Phone: 949-493-1171
Fax: 949-493-1053
Hours: 7:30 a.m. to 5:30 p.m. Monday-Thursday
7:30 a.m. to 4:30 p.m. Friday

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